TAG Farnborough Airport leads international FBO polls
6th May 2016 by Farnborough Airport
TAG Farnborough Airport has earned top honours in the annual Aviation International News (AIN) International FBO Survey for 2016 and was named ‘Best European FBO’ in the 2016 Pro Pilot PRASE Survey for the eleventh year in a row.
AIN has been conducting surveys since 1981 and today offers respondents a comprehensive list of more than 4,500 FBOs worldwide. The results of the AIN FBO Survey are based on the feedback of its readers who use FBOs and/or are directly involved in flight planning, including a cross-section of pilots, air crews, flight schedulers and flight department managers from international operators. AIN’s respondents also identified TAG Farnborough Airport’s reception team as employees that routinely go above and beyond when it comes to customer service.
Pro Pilot distributed its 2016 PRASE Survey to magazine subscribers and received 1,916 forms this year. The poll determined the favoured FBOs/handlers within the following areas: Europe, US, Canada, Mexico, Caribbean, Latin America, Middle East & Africa and Asia. The original Pro Pilot FBO Survey was started in 1974.
“These results are a tribute to the dedication of all our employees at Farnborough,” said Brandon O’Reilly, CEO TAG Farnborough Airport. “With an additional investment of £1 million upgrading our terminal facilities recently, our focus continues to be on delivering the highest standard of service for customers and crew.”